Daily rewards

Daily rewards

Postby Destroyer3 » Fri Sep 08, 2017 11:58 am

Dear moomana i have collected my daily rewards 27/28 days twice now on the 28th day it starts over i dont get to collect my 3 t5 cannons pls help me. This is the second time i should have got 6 t5 cannons
Destroyer3
 
Posts: 5
Joined: Fri Jul 14, 2017 1:41 pm

Re: Daily rewards

Postby Stas[MoonMana] » Fri Sep 08, 2017 1:13 pm

Hi Destroyer3!

I'm sorry to say that but you didn't collect reward on September 1st. You left one day so you can't to collect last reward and your calendar has restarted. :(
Since v 2.0.5 we will check the logs for each refund. It takes some time.
Please specify your IGN and date/time when you encourage a problem.
Please PM me if you don't get any reply in 2 business days.

My email: everseas@moonmana.com
Stas[MoonMana]
 
Posts: 3052
Joined: Fri Aug 08, 2014 1:23 pm

Re: Daily rewards

Postby Destroyer3 » Wed Sep 13, 2017 7:14 pm

Thats wrong moonmana it was the 6th of september when it wouldnt let me collect my t5 cannons pls send me whT is owed thanks destroyer3
Destroyer3
 
Posts: 5
Joined: Fri Jul 14, 2017 1:41 pm

Re: Daily rewards

Postby Olya[MoonMana] » Thu Sep 14, 2017 10:45 am

We didn't restore losses due to missed calendar days.
Wish you good luck in the next calendar cycle! :)
Please create a post and I will assist you.
Send private messages ONLY as a last resort.
I work from Monday till Friday.
Olya[MoonMana]
 
Posts: 8298
Joined: Wed Aug 05, 2015 2:38 pm


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