Restore lost weapons when devs are not guilty

Restore lost weapons when devs are not guilty

Postby Artyom[MoonMana] » Wed Jan 21, 2015 1:06 pm

We are receiving many request when players are losing something in PvE because of their mistakes and asking us to refund at least something when their loses are too big.

Someone proposed it before and today I've decided to create such service when players can restore some lost weapons using gems.

The price to restore normal weapons will be calculated as 1/5 of construction price in gems, not including time.
The price to restore legedary cold arms will be calculated as x3 of selling price in gems.
The price to restore legedary firearms and cannons will be calculated as x10 of selling price in gems.
The price to restore legendary halloween weapons will be calculated as 1/5 of selling price in gems

We will refund manually, therefore we won't do small refunds, let's say we will refund starting from 500 gems.
Don't forget: this service for PvE loses only!

Prices:
Resource - Amount per 1 gem
Gold - 1600
Iron - 800
Wood - 800
Candles - 2

Example:
I lost 10 t5 cannons and 1 tromblon, 1 bat pistol and I choose to restore 8 T5 cannons, 1 tromblon and 1 bat pistol:
T5 cannon costs 900 000 iron
in gems = 900 000 / 800 = 1125
total in gems 8 * 1125 = 9000 gems
divide by 5= 1800 gems to restore 8 lost t5.

tromblon's selling price is 120k iron in gems = 150, then x10 = 1500 gems to restore 1 tromblon

bat pistol's selling price is 6000 candles, in gems = 3000, then 3000/5 = 600 gems.

Process:
    Post screenshot of your loses in this topic.
    Make sure you have enough gems.
    Tell us your IGN and the list of weapons to restore.

Attached XLS file to calculate total cost of the weapons you want to restore. Fill only Amount fields to see the price.
Attachments
Restore stuff for gems.xlsx
(12.25 KiB) Downloaded 363 times
Please don't send me private messages if you have a problem. Better create a topic in Bugs and problems. Thank you.

My skype is 'moonmana.com'
Artyom[MoonMana]
 
Posts: 7339
Joined: Mon Apr 01, 2013 4:22 pm
Location: Kiev, Ukraine

Re: Restore lost weapons when devs are not guilty

Postby Mario02 » Thu May 14, 2015 4:35 pm

Ign. Mario02 , lvl 59 . Please restor my cannons. Send wrong fleet to fq.
Attachments
Screenshot_2015-05-14-18-18-31.png
Screenshot_2015-05-14-18-18-31.png (1.1 MiB) Viewed 3701 times
Mario02
 
Posts: 46
Joined: Sun Sep 21, 2014 6:23 pm

Re: Restore lost weapons when devs are not guilty

Postby Mario02 » Tue May 19, 2015 7:39 pm

7d ago
Attachments
Screenshot_2015-05-19-21-15-03.png
Screenshot_2015-05-19-21-15-03.png (1.4 MiB) Viewed 3640 times
Mario02
 
Posts: 46
Joined: Sun Sep 21, 2014 6:23 pm

Re: Restore lost weapons when devs are not guilty

Postby SeanFeatherstone » Tue Jun 23, 2015 9:49 pm

Hello here's a new one my roommates babysitting a kid who decided to pick up my phone and play with it costing me a frigate and 26 bastards i don't have a screen shot phone cant take them thought i would see if you can help
SeanFeatherstone
 
Posts: 3
Joined: Sat Mar 14, 2015 10:49 pm

Re: Restore lost weapons when devs are not guilty

Postby Stas[MoonMana] » Fri Jul 03, 2015 9:46 am

Sent a private message to Mario02 and SeanFeatherstone. ;)
Since v 2.0.5 we will check the logs for each refund. It takes some time.
Please specify your IGN and date/time when you encourage a problem.
Please PM me if you don't get any reply in 2 business days.

My email: everseas@moonmana.com
Stas[MoonMana]
 
Posts: 3052
Joined: Fri Aug 08, 2014 1:23 pm

Re: Restore lost weapons when devs are not guilty

Postby ikkededikke » Mon Jul 27, 2015 4:20 pm

Screenshot_2015-07-27-18-10-31.png
Screenshot_2015-07-27-18-10-31.png (284.85 KiB) Viewed 3232 times
:-( I did it again and lost 7 troms to a grrrrrrrrr sea dragon , hope you can return them to me.

gems are available

thx in advance

ikkededikke
lvl 70

Plsssssss don't let me wait to long ;-)
Attachments
Screenshot_2015-07-27-18-10-15.png
Screenshot_2015-07-27-18-10-15.png (342.03 KiB) Viewed 3231 times
ikkededikke
 
Posts: 163
Joined: Mon Apr 07, 2014 3:25 pm

Re: Restore lost weapons when devs are not guilty

Postby Stas[MoonMana] » Mon Aug 03, 2015 12:40 pm

ikkededikke troms was sent.
Since v 2.0.5 we will check the logs for each refund. It takes some time.
Please specify your IGN and date/time when you encourage a problem.
Please PM me if you don't get any reply in 2 business days.

My email: everseas@moonmana.com
Stas[MoonMana]
 
Posts: 3052
Joined: Fri Aug 08, 2014 1:23 pm

Restore lost weapons when devs are not guilty

Postby splinter215 » Sat Aug 22, 2015 4:21 am

Im posting this for Mama Jo in Misfit Mafia.

Today she sent early on a ghost ship, and there were to many boats to see her fleets, causing her to not be able to cancel. She lost big and Im hoping we can help her get her weapons back.
ign; Mama Jo
lvl: 30
Alliance; Misfit Mafia
wps

Thanks in advance
Attachments
wp_ss_20150821_0003.jpg
wp_ss_20150821_0003.jpg (88.78 KiB) Viewed 3079 times
wp_ss_20150821_0002.jpg
wp_ss_20150821_0002.jpg (91.25 KiB) Viewed 3079 times
wp_ss_20150821_0001.jpg
wp_ss_20150821_0001.jpg (90.91 KiB) Viewed 3079 times
splinter215
 
Posts: 110
Joined: Mon Mar 09, 2015 11:11 pm

Re: Restore lost weapons when devs are not guilty

Postby Olya[MoonMana] » Thu Aug 27, 2015 12:17 pm

Hello,

Sorry for delay. If Mama Jo still wants to get weapon back it will cost 4724 gems.
If the price is acceptable we can sent it in exchange for gems ;)

It's all according to this post.
Please create a post and I will assist you.
Send private messages ONLY as a last resort.
I work from Monday till Friday.
Olya[MoonMana]
 
Posts: 8298
Joined: Wed Aug 05, 2015 2:38 pm

Re: Restore lost weapons when devs are not guilty

Postby Reijin » Thu Aug 27, 2015 5:18 pm

thats not all her losts, it's just the part that was drowned bcs the fight was lost, but since it was a ghost ship, the rest weapons disappeared too, soooo :)
sometimes i tell things and people take offence... and none was offered, that's stealing
User avatar
Reijin
 
Posts: 360
Joined: Sat Feb 21, 2015 1:54 pm

Next

Return to General Discussion

Who is online

Users browsing this forum: No registered users and 3 guests