Expanding island

Expanding island

Postby Valentijn » Thu Feb 08, 2018 2:58 pm

The other topic about this problem was closed,( although it is not solved yet!) I would have like to add to the conversation, to avoid having many topics about the same issue.


I was so stupid to use gems to try for the second time to save for expanding, because it is really time to get a bigger island, but the problem has been the same for weeks: trying to expand is the fastest way to close my game. No error code, nothing, just back to your homepage or whatever the page with all your apps is called.

How long do you think it will take to get this bug fixed?

Can you let us know once it is fixed? A few days from now kp runs out, saved resourses should be spent by then, one way or the other.
Valentijn
 
Posts: 133
Joined: Sat Sep 12, 2015 3:50 pm

Re: Expanding island

Postby Stas[MoonMana] » Fri Feb 09, 2018 11:38 am

Is it your data?
Username: Kona
Level: 28
Alliance: Dottir
Game: Legendary Dwarves

Please specify which device do you use.
Please PM me if you don't get any reply in 3 business days.

My email: everseas@moonmana.com
Stas[MoonMana]
 
Posts: 4536
Joined: Fri Aug 08, 2014 1:23 pm

Re: Expanding island

Postby Valentijn » Fri Feb 09, 2018 11:54 am

Yes, Kona, and playing from an IPhone (37x37)

Bondi, same alliance has the same problem, playing from an IPad (35x35)

Any idea when this will be solved again and we can expand again by ourself?
Valentijn
 
Posts: 133
Joined: Sat Sep 12, 2015 3:50 pm

Re: Expanding island

Postby Stas[MoonMana] » Fri Feb 09, 2018 1:04 pm

We are really sorry for such trouble. This bug will resolved in version 2.9.3. I visited your account and account of Bondi and I've expanded your islands.

I'm closing this topic because we know about this problem and we are working on it. :)

Feel free to PM me... ;)
Please PM me if you don't get any reply in 3 business days.

My email: everseas@moonmana.com
Stas[MoonMana]
 
Posts: 4536
Joined: Fri Aug 08, 2014 1:23 pm


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