I cannot buy gems

I cannot buy gems

Postby Queen Greedy » Thu Jun 29, 2017 5:26 pm

Please help!

When I try to buy gems, the following message appears:

"Error getting in App product details (response:6:Error)

This pertains to both games, Legendary Dwarves and Poe.

Thanks.

Queen Greedy
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Re: I cannot buy gems

Postby Artyom[MoonMana] » Sun Jul 02, 2017 10:09 am

This is some problem with your google or apple account. You should contact your platform support to solve it. This problem usually appears when you change account or payment details.
Please don't send me private messages if you have a problem. Better create a topic in Bugs and problems. Thank you.

My skype is 'moonmana.com'
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Re: I cannot buy gems

Postby Matthewjes » Sun Jul 30, 2017 8:03 am

I've bought 240,000 gems and it took my money please give me my gems texas son lv21
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Re: I cannot buy gems

Postby Olya[MoonMana] » Mon Jul 31, 2017 9:20 am

Matthewjes wrote:I've bought 240,000 gems and it took my money please give me my gems texas son lv21

Please contact iTunes support because we don't have any information about this purchase in the database and we didn't get any money from you.
Please create a post and I will assist you.
Send private messages ONLY as a last resort.
I work from Monday till Friday.
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