Daily reward wrong gift given

Daily reward wrong gift given

Postby Dilligaf » Sun Feb 12, 2017 11:03 pm

Hi after waiting 28 loyal days to recieve 1 x rba instead of 3 x T5 cannons is a real kick in the nuts, i have sent in a error report, i had selected the rba thinking it was a gift then found no T5 to be collected, this ismnot the first time wrong rewards are given, similar thing happened earlier in the month, i thought i had recieved a gift from the creators and thought nothing of it at the time, but this is a real big issue for loyal players
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IGN KenOathHeCan
Dilligaf
 
Posts: 104
Joined: Mon Dec 08, 2014 2:24 pm

Re: Daily reward wrong gift given

Postby Olya[MoonMana] » Mon Feb 13, 2017 8:20 am

Hello, Dilligaf!

It looks like a display bug.
I've checked your account and found out that the last reward is still not collected.
Please reinstall the game and check the calendar.
Please create a post and I will assist you.
Send private messages ONLY as a last resort.
I work from Monday till Friday.
Olya[MoonMana]
 
Posts: 8298
Joined: Wed Aug 05, 2015 2:38 pm

Re: Daily reward wrong gift given

Postby Dilligaf » Mon Feb 13, 2017 12:48 pm

Ok i have reinstalled the game now it comes up showing 27 days, not 28, still no cannons, with 27th day high lighted. Will find out tomorrow if i get the 28th day
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IGN KenOathHeCan
Dilligaf
 
Posts: 104
Joined: Mon Dec 08, 2014 2:24 pm

Re: Daily reward wrong gift given

Postby Olya[MoonMana] » Mon Feb 13, 2017 1:21 pm

Thanks for the information. :)
Please create a post and I will assist you.
Send private messages ONLY as a last resort.
I work from Monday till Friday.
Olya[MoonMana]
 
Posts: 8298
Joined: Wed Aug 05, 2015 2:38 pm

Re: Daily reward wrong gift given

Postby Matthewjes » Wed Aug 02, 2017 9:34 pm

For the last 3 daily rewards I got 0 rba and t5 cannons

Texas son lv21
Matthewjes
 
Posts: 16
Joined: Sat Jun 03, 2017 7:45 pm

Re: Daily reward wrong gift given

Postby Olya[MoonMana] » Thu Aug 03, 2017 6:43 am

Matthewjes wrote:For the last 3 daily rewards I got 0 rba and t5 cannons

Texas son lv21

You often miss collecting days.
For example, at last cycle you didn't collect the rewards for the last days.
Please create a post and I will assist you.
Send private messages ONLY as a last resort.
I work from Monday till Friday.
Olya[MoonMana]
 
Posts: 8298
Joined: Wed Aug 05, 2015 2:38 pm

Re: Daily reward wrong gift given

Postby Matthewjes » Fri Aug 04, 2017 9:13 am

Ok
Matthewjes
 
Posts: 16
Joined: Sat Jun 03, 2017 7:45 pm


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