cannot connect to game

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cannot connect to game

Postby USN » Fri Aug 11, 2017 5:09 pm

Hello, i have been trying to connect to pirates game f o 10 hrs now, it just keeps going back tothe start-up loading pic.
USN
 
Posts: 11
Joined: Wed Jan 25, 2017 11:22 am

Re: cannot connect to game

Postby Artyom[MoonMana] » Fri Aug 11, 2017 7:17 pm

This is very strange, we have no problems on the servers. Are you able to play other games? Can you try to restart the device?
Please don't send me private messages if you have a problem. Better create a topic in Bugs and problems. Thank you.

My skype is 'moonmana.com'
Artyom[MoonMana]
 
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Location: Kiev, Ukraine

Re: cannot connect to game

Postby USN » Sat Aug 12, 2017 1:39 pm

I have contacted amazon, they are doing a 2 day fix with new update etc. They were able to help me move my existing game to my phone, but i have lost my daily reward of 3 cannons. Any help of restoring those would be greatly appreciated. Thank you very much. USN
USN
 
Posts: 11
Joined: Wed Jan 25, 2017 11:22 am

Re: cannot connect to game

Postby Olya[MoonMana] » Mon Aug 14, 2017 11:29 am

Sorry but we're not restoring items in such cases.
Please create a post and I will assist you.
Send private messages ONLY as a last resort.
I work from Monday till Friday.
Olya[MoonMana]
 
Posts: 8514
Joined: Wed Aug 05, 2015 2:38 pm

Re: cannot connect to game

Postby USN » Thu Aug 24, 2017 11:06 am

Still have not fixed problem, cannot play on kindle. Loading problem
USN
 
Posts: 11
Joined: Wed Jan 25, 2017 11:22 am

Re: cannot connect to game

Postby Olya[MoonMana] » Thu Aug 24, 2017 11:08 am

Please reinstall the game and report us about the results.
Please create a post and I will assist you.
Send private messages ONLY as a last resort.
I work from Monday till Friday.
Olya[MoonMana]
 
Posts: 8514
Joined: Wed Aug 05, 2015 2:38 pm


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