How to relink the account

Frequently asking questions

How to relink the account

Postby Olya[MoonMana] » Thu May 25, 2017 10:34 am

Since we've implemented to the game system the ability to move accounts between devices, we had many successful operations of account transfers. So if you want your account to be moved to the different device, please share following information in your post or message:

For old account:
1. In-game name;
2. Level;
3. Platform.

For new account:
1. In-game name;
2. Level;
3. Platform.

After you will give us the information we will link required account to your device.
If your account didn't appear on your new device after transfer please reinstall the game.
Eventually, your new account will be replaced by the old one.
We hope that the following information will be useful for you! :)

UPD: If you were informed that your account is NOT LINKED please follow these instructions:
- relog into your settings and into your store account;
- reboot the device;
- reinstall the game;
- send us your new in-game name.
Please create a post and I will assist you.
Send private messages ONLY as a last resort.
I work from Monday till Friday.
Olya[MoonMana]
 
Posts: 8328
Joined: Wed Aug 05, 2015 2:38 pm

Re: How to relink the account

Postby Olya[MoonMana] » Thu Jul 06, 2017 6:01 am

Please create a post and I will assist you.
Send private messages ONLY as a last resort.
I work from Monday till Friday.
Olya[MoonMana]
 
Posts: 8328
Joined: Wed Aug 05, 2015 2:38 pm


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