2.9 Damage bugs

Re: 2.9 Damage bugs

Postby Clover » Wed Jan 10, 2018 7:48 pm

Artyom[MoonMana] wrote:Check your storage!

I could not find where to post loses. May I please have my loses retored. I read above the loses are recorded. I.lost 7 troms with 7 samurai. All the best to another fun year.
Clover
 
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Re: 2.9 Damage bugs

Postby bmbj » Thu Jan 11, 2018 7:39 am

I didnt get my weapons too only gold is recovered
bmbj
 
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Re: 2.9 Damage bugs

Postby Stas[MoonMana] » Fri Jan 12, 2018 6:09 pm

bmbj, everything was refunded! Sorry for delay...

Clover, our programmers are working on that problem. Can you give us a little bit more info? Did you lose these weapons on monster or not? When it happened?
Since v 2.0.5 we will check the logs for each refund. It takes some time.
Please specify your IGN and date/time when you encourage a problem.
Please PM me if you don't get any reply in 2 business days.

My email: everseas@moonmana.com
Stas[MoonMana]
 
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Re: 2.9 Damage bugs

Postby bmbj » Sat Jan 13, 2018 8:04 am

Thank you very much stas, i was answering to clover about we didnt get full refund too so its np ^^
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Re: 2.9 Damage bugs

Postby Maxim[MoonMana] » Thu Jan 18, 2018 9:01 am

We are always ready to help, do not hesitate to contact us.
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