How to transfer account between Microsoft and Google.

How to transfer account between Microsoft and Google.

Postby thanh3 » Mon Oct 02, 2017 8:52 am

Dear administrator!
I have an Microsoft account of this game. I play game on my laptop with Window 10 os. Now I buy an Android mobile phone, and I really want to play this game on mobile.
I downloaded this game on my phone. And I want to transfer Microsoft account to my mobile phone. On mobile phone, I had to register with different account and playing from 1th level.
Would you tell me how to do that?
thanh3
 
Posts: 12
Joined: Mon Oct 02, 2017 8:38 am

Re: How to transfer account between Microsoft and Google.

Postby Olya[MoonMana] » Tue Oct 03, 2017 3:16 pm

Hi!

Please read this information and send me required data:
viewtopic.php?f=18&t=11796
I will relink your account.
Please create a post and I will assist you.
Send private messages ONLY as a last resort.
I work from Monday till Friday.
Olya[MoonMana]
 
Posts: 8514
Joined: Wed Aug 05, 2015 2:38 pm

Re: How to transfer account between Microsoft and Google.

Postby thanh3 » Thu Oct 05, 2017 8:32 am

Dear Admin.
For old account:
1. In game name: Thanh3;
2. Level: 41;
3. Platform: Window 10.

For new accout:
1. In game name: Thanh3;
2. Level: 9.
3. Platform: Android 6.0.1.
thanh3
 
Posts: 12
Joined: Mon Oct 02, 2017 8:38 am

Re: How to transfer account between Microsoft and Google.

Postby Olya[MoonMana] » Fri Oct 06, 2017 9:15 am

Thank you for the information. I relinked your account.
Please check it and inform us about the results. ;)
Please create a post and I will assist you.
Send private messages ONLY as a last resort.
I work from Monday till Friday.
Olya[MoonMana]
 
Posts: 8514
Joined: Wed Aug 05, 2015 2:38 pm

Re: How to transfer account between Microsoft and Google.

Postby thanh3 » Sat Oct 07, 2017 2:05 pm

Thanks Admin.
Now I can play this game both in laptop and cell phone with one account.

By the way, I want to report about the issue.
When I play game in laptop using win 10. My laptop resolution is 1920 x 1080. Because of that, I have to zoom in the screen to fit this resolution. But every time when I do that, the game will crash out. I must turn on this game for second time. Some time the game still crash out for 3rd or 4th times when I zoom in the map. The version of that is 2.8.2. The previous version don't happen like that.
In cell phone, I have never faced this issue.
thanh3
 
Posts: 12
Joined: Mon Oct 02, 2017 8:38 am

Re: How to transfer account between Microsoft and Google.

Postby Olya[MoonMana] » Mon Oct 09, 2017 11:45 am

Thank you for the report!
It's a known issue and we'll fix it as soon as we can. ;)
Please create a post and I will assist you.
Send private messages ONLY as a last resort.
I work from Monday till Friday.
Olya[MoonMana]
 
Posts: 8514
Joined: Wed Aug 05, 2015 2:38 pm

Re: How to transfer account between Microsoft and Google.

Postby thanh3 » Thu Nov 02, 2017 12:20 pm

Dear admin!
One of friends in my alliance wants to change her device. Please help her.
Her old name: Wind.
Level: 76.
Os: Window phone 8.
Her new name: Windy.
Level 2.
Os: Android 7.
Thanks in advance.
thanh3
 
Posts: 12
Joined: Mon Oct 02, 2017 8:38 am

Re: How to transfer account between Microsoft and Google.

Postby Olya[MoonMana] » Fri Nov 03, 2017 2:07 pm

thanh3, I relinked your account.
Please check it and report me about the results. :)
Please create a post and I will assist you.
Send private messages ONLY as a last resort.
I work from Monday till Friday.
Olya[MoonMana]
 
Posts: 8514
Joined: Wed Aug 05, 2015 2:38 pm

Re: How to transfer account between Microsoft and Google.

Postby thanh3 » Sat Nov 04, 2017 12:51 pm

Thanks admin to answer me.
But, unfortunately, she said that she chose her current account, which mean she still uses her account with level 2. :lol: :lol:
Please relink for her. Thanks admin again.
thanh3
 
Posts: 12
Joined: Mon Oct 02, 2017 8:38 am

Re: How to transfer account between Microsoft and Google.

Postby Olya[MoonMana] » Mon Nov 06, 2017 10:20 am

Please reinstall the game and report me about the results. :)
Please create a post and I will assist you.
Send private messages ONLY as a last resort.
I work from Monday till Friday.
Olya[MoonMana]
 
Posts: 8514
Joined: Wed Aug 05, 2015 2:38 pm

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